Postage & Packaging

Louella will ship your order from Monday to Friday (excluding public Bank Holidays).

We will post your item within 3-5 days upon receiving payment.

We will package your item with oodles of love and send it via Royal Mail standard first class. This will not need to be signed for, and we will obtain proof of postage. UK items should arrive within 1-3 days after posting. International deliveries will take slightly longer, as they have to travel through clouds and such to get to you.

For international brush lovers, you may be charged custom fees once it's reached your country. This is something we are not responsible for, and have no control over. We also cannot predict how much this may be. For more information, you may want to contact your local customs office. 

PLEASE NOTE: As of Monday 30th April, all Royal Mail postage goes up in price, therefor this will alter the postage cost from now on. Sorry for the annoyance, it's not our choice, it's the naughty Royal Mail! *shakes fist*